IMPORTANT

AVOIDING PROBLEMS: Please, be sure to read all of the instructions below to facilitate the registration process. 

- Use of the Google Chrome browser is essential for the registration software to function properly. Cell phone use is not recommended for filling out the registration forms and for retrieving the CEVAM Report.

- LANGUAGE OF ASSESSMENT: At the beginning of the inscription process only, you must select the language in which the assessment process will take place (questionnaires, communications, assessment and CEVAM report writing) using the lilac button in the right-hand corner of the image strip (FRENCH / ENGLISH) above.

- When opening your account, please pay attention to the use of upper and lower case letters when writing your email address, as well as when accessing your CEVAM space, otherwise you may not be recognized by the site or receive emails from us. 

- COMMUNICATION WITH CEVAM: You will receive emails from the clinic. It is not uncommon for emails from CEVAM to be delivered to junk mail. To avoid this situation, please register [email protected] in your contacts, activate the CEVAM email follow-up by selecting the star and check your junk mail regularly. If there is no response from you, when required, your file may be archived.

- To use the "My CEVAM Space" access links that are available in our emails, you must first log out from your session.

- Make sure your computer is set to UTC-5, North American Eastern Standard Time, otherwise appointment times may be delayed.

ACCOMPAGNATEUR   : Les questionnaires comprennent de nombreuses questions se référant à la période de 4-5 ans.    Lors du premier rendez-vous clinique, le patient doit obligatoirement être accompagné par une personne qui le connaissait intimement à l'âge de 4-5 ans. 

COMMUNICATION PAR COURRIEL : Il est important de mentionner dans le titre du courriel de toutes vos communications par courriel, le nom de la personne qui doit se faire évaluer (patient). Veuillez donner une description claire de la situation avec des captures d'images au besoin. 

•  To submit professionnal reports, or regarding an appointment, use the email adress [email protected]

•  or support related to technical difficulties with registration, email links or use of the software, use the e-mail address [email protected]

•  For all other questions, the address is [email protected]

- The production of the various certificates (government, taxes, grant applications, insurance, etc.) will be billed to the patient at the prices recommended by the Association of Psychiatrists of Quebec and completed within three months of the report being submitted.   Requests for certificates can only be made after reception of the diagnostic report.